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TERMS OF SERVICE

When you buy a suit or anything else from me, you are agreeing that you have read and acknowledged my tos, so please make sure you fully read through. If you have any questions feel free to ask.

01/

QUOTES

Getting a quote is free and if you ask for a quote you are not obliged to purchase however please let me know if you are only looking at the moment. A quote is valid for a month after you get it. My prices may change/go up so please keep that in mind. My prices are negotiable to a certain degree, e.g if you buy multiple items there could be a slight discount. Please do not tell me a general description of what you want as I can't accurately give a quote as I will be guessing what you want. There are many free reference sheet bases online which you can fill in (or I can for a small fee)

03/

WARRENTIES

My items come with a 3-month guarantee that any errors, or issues which are caused by me (Such as wrong markings) I can fix for free. This does not include damage that is caused by use/mishandling such as popped seams or stains. Whether it's a maker or user error will be decided on a case-by-case basis. To have something repaired please message me. Shipping will need to be paid by the buyer in all instances. I can also do refurbishments and fixing for a fee.

05/

PAYMENT

I can take payment through Etsy, PayPal or direct bank transfer. Paypal is highly preferred. You can either pay through friends or family or business, but for your own peace of mind, I recommend business. I do not accept cancellations as its a custom product, however, if you ask before any materials etc have been brought I can refund minus the deposit. If you want a refund halfway through it being made I can give a partial refund of what I haven't spent on materials and time.Depending how completed the suit is, I will sell it on as a premade and make edits where I can. But if I have already completed parts such as the head, I will not be dissasembling them to make edits, so they will be sold as is.

07/

COMMUNICATION

Please bear in mind I am a busy person and have a job and full-time college alongside fursuits so I don't have time for just chatting (of course if it's about the suit that's fine). Also, it's unfortunate I have to add this but it happened a few times already, please do not ask me any NSFW questions, ask me to date you (I have a boyfriend), ask me personal questions that aren't just friendly questions (e.g if it's about pets that's fine), or be overall creepy. I am a young woman and it makes me uncomfortable and can be scary at times. Thank you for respecting my boundaries. This is a business-only arrangement.

02/

SHIPPING

My prices do not include shipping and I can only accurately work out the price once I weigh the finished product, however, I can give an estimate. All customs fees etc MUST be covered by you. I do not pay for these. Once it leaves my hands I have no control over the order so am not responsible for any issues with shipping.  But if there are any issues with shipping I will try to work with you and the shipping company to resolve them. I am in the UK so please bear this in mind when ordering. I try to ship as soon as I finish but sometimes the post office is closed or I am not able to that day. I will keep you updated but in most instances, I can ship the same day/next day. Shipping options including courier, speed (1st class etc) can be chosen by the commissioner, however for high value items such as fursuits, I will only ship with a tracked and insured service.

04/

CHARACTERS

I do not make suits of any copyrighted characters such as characters from movies or games. I also will not copy another suit design. If you want a similar style or the same colours that can be done, as long as it's only inspired (e.g same colour scheme but completely different markings), in some cases, you may need to contact the suit owner first to make sure they are ok with it. Please do not steal a character design and claim it's yours as this can get both of us in trouble. By commissioning me you are agreeing that the character is owned by you, or you have permission to use it. I am happy to make suits that will be used for nsfw purposes and I can also work with nsfw reference sheets.

06/

PAYMENT PLANS

I would rather not take payment plans but if they are short I can take them. Before I start the suit 25% of the overall cost needs to have been paid, and this is a non-refundable deposit. Therefore if you cancel etc I will keep this to cover for the time and money spent on the suit. By purchasing a suit from me you are agreeing that the 25% is non refundable. This deposit applies for commissions AND premades. 

08/

EXTRA INFO

I do own cats, and although they aren't allowed near any of my fursuit making stuff, I cannot guareteee that there isnt any trace of dander etc, therefore if you are allergic I advise you don't purchase a suit from me. Also when wearing a fursuit, your vision and ventilaion is not as good as without, therefore to prevent injury always remember to have a handler with you to make sure you are ok, and remember to drink lots of water. If you have medical issues which may be worsened by wearing a fursuit, I would reccomend seeking an alternative such as ear headbands (which I can make :D)

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